Privacy Policy
At Affinity Wood, we respect your privacy and are committed to protecting the personal information you
provide to us.
This Privacy Policy explains what information we may collect, how we use it, and how we work to protect it
when you visit our website, contact us, or place an order.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Phone number
- Email address
- Billing and delivery
- address
- Order details
- Product and
- customization
- information
- Payment-related
- information
- Messages or information
- you provide when
- contacting us
- Website usage
- information
We aim to collect only information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange furniture
- delivery
- Contact you about your
- order
- Provide customer
- support
- Respond to questions and
- requests
- Improve our website and
- services
- Maintain business and
- transaction records
- Send promotional
- communications where
- permitted
You may opt out of promotional communications where an unsubscribe option is provided or by contacting
us.
3. Sharing Information
Affinity Wood does not sell or rent customers’ personal information.
We may share limited information with trusted service providers when necessary to provide our services.
For example, delivery information may be shared with a courier or logistics provider so your order can be
delivered.
We may also disclose information when required by applicable law or when reasonably necessary to protect
our legal rights, customers, website, or business.
4. Payment Information
Payments may be processed through third-party payment providers or financial institutions.
Where an external payment provider handles payment processing, payment information may be subject to
that provider’s own privacy and security policies.
5. Data Security
We take reasonable measures to protect the personal information we hold against unauthorized access,
misuse, loss, or disclosure.
However, no online system or electronic method of transmission or storage can be guaranteed to be
completely secure.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember
preferences, understand website usage, and improve the customer experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect
some website features.
7. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, analytics services,
advertising platforms, or other service providers.
These third parties may process information according to their own policies and applicable requirements.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including
requesting access to, correction of, or deletion of certain information.
For privacy-related requests, please contact Affinity Wood using the contact details available on our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business
practices, or applicable requirements.
Any updated version will be published on this page.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please
contact Affinity Wood through the official contact details provided on our website.
